ConnectiCare recently re-opened its four ConnectiCare centers to help members navigate their health insurance plans and options. The centers, which are located in Manchester, Norwalk, Shelton, and Waterbury, have re-opened with limited services and by appointment only.

ConnectiCare center staff members are available to answer questions about ConnectiCare plans in person and over the phone Monday through Friday. For more information on the centers, or to make an appointment, members can visit ConnectiCare’s webpage or call 1.877.523.6837.

To keep staff and visitors safe, the following safety guidelines are in place:

• Appointments are required.
• Employees and visitors must wear masks or cloth face coverings while inside the facility.
• All visitors must use the designated sanitizing stations as they enter and maintain social distancing.
• After sanitizing, visitors must check in at the front desk. A staff member will direct or escort visitors to a meeting space.
• Those feeling sick or who have been around someone who is or was recently ill, should not visit a ConnectiCare center. We are happy to help over the phone.
• No events, exercise or educational classes, or self-serve service stations will be offered at this time.

 
We hope you will help us share information about this important resource with your members. Please feel free to reach out if you have questions about the ConnectiCare centers or the reopening guidelines.